Tag healthcare leadership

What Servant Leadership Actually Means For Physicians

Physicians know how to serve. We've been doing it since the first day of medical school. But serving patients and serving a team are not the same skill. The shift from one to the other is harder than most people expect. And getting it wrong can quietly undermine your leadership before you even realize what's happening. Robert Greenleaf's concept of Servant Leadership can help.

Why Your Speech Must Reveal Something About You

Whatever your message, someone has said it before. And someone will say it again. But when you say it with your story — your thoughts, your memories, your joy, your pain — that's when it becomes unforgettable. The final installment of this series covers the last two lessons: show yourself, and have fun. Together, they explain why ChatGPT can write a speech about your topic but can't write your speech, and why both showing yourself and having fun are indispensable to becoming a voice that moves.

Why You Can’t Practice Your Speech Without Saying It Aloud

Someone told me they practiced their speech while walking their dog. "Do you say it out loud?" I asked. "No," they said. That's not practicing — that's thinking. Part 3 of the series about lessons I learned from my Toastmasters contest last year covers two lessons about preparation: practice aloud to find the words make you stumble, and rehearse with real people to find out if your message actually lands.

How Saying Less Can Make You More Persuasive

Would you pay four people to do a job one person could do better? So why do we do that with words? Part 2 of this series covers two tightly linked lessons: make every word earn its place, and tell the truth without being boring. Together, they explain why cutting 44% of the words from one paragraph made it hit harder — and why a CMO's no-brainer proposal to imrove care took a whole year to make happen.

What Voice That Moves is Really About

Leadership in healthcare often feels harder than it should. Not because people don’t care, but because systems are complex, voices get lost, and good intentions collide. This post brings together the core ideas explored across Voice That Moves — communication, influence, hope, and agency — and explains why finding a clear leadership voice matters more than ever.